Information We Collect
When you use our website or submit a transport booking, we may collect the information required to process your request.
- Name
- Email address
- Phone number
- Delivery address
- State
- Vehicle registration number
- Chassis number
- Engine number
- Selected transport service
- Payment-related information or payment proof submitted during booking
How We Use Information
Information submitted through the website may be used to process and review transport booking requests, communicate with customers and provide information relating to the requested service.
Booking Information
Vehicle and customer information submitted through the booking form may be associated with the selected transport service so that the booking request can be reviewed and processed.
Payment Information
Payments are completed using the payment method displayed during the booking process. Where payment proof is requested, the submitted screenshot or related information may be used to verify the booking payment.
We do not request customers to provide passwords, UPI PINs, OTPs or other confidential authentication credentials through the website.
Email Communication
The email address provided during booking may be used to send booking related communication, including booking confirmation or service information.
Information Protection
Reasonable administrative and technical measures may be used to protect information submitted through the website against unauthorized access, misuse or disclosure.
Information Sharing
Information may be shared where reasonably necessary to process a requested service, operate the website, communicate with the customer or comply with applicable legal requirements.
Third-Party Services
The website may use third-party services or technologies for website operation, communication, analytics, payment processing or other necessary functions. Such services may process information according to their own applicable policies.
Cookies
The website may use cookies or similar technologies where required for functionality, security, preferences or website performance.
Data Retention
Information may be retained for as long as reasonably necessary for booking administration, customer support, record keeping, security or applicable legal requirements.
Customer Requests
If you have a question regarding information submitted through the website, you may contact us using the contact details available on our Contact Us page.
Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in website functionality, services or applicable requirements. Any updated version will be published on this page.
Please review this Privacy Policy before submitting personal or vehicle information through the website.